Privacy Policy + Terms of Use

Agreement between User and Transplant House
Welcome to www.transplanthouse.org. Transplant House provides housing for Pre and Post-transplant patients. ww.transplanthouse.org is a Non-Profit Site. The www.transplanthouse.org website (the "Site") is comprised of various web pages operated by Transplant House ("Provider"). The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.transplanthouse.org constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Electronic Communications
Visiting www.transplanthouse.org or sending emails to Provider constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

​Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Provider is not responsible for third party access to your account that results from theft or misappropriation of your account. Provider and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to https://www.transplanthouse.org and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Transplant House include https://www.transplanthouse.org/ and Transplant House. The Transplant House website is an informational site. By using the Transplant House website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with services offered on our Site, Transplant House may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Phone Number

  • Other personal medical information

 If you utilize Transplant House's website for payment of services, we collect billing and credit card information. This information is used to complete the payment transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to apply for housing on the Site. This may include registering for an account on our Site, sending us an email message or submitting your credit card or other payment information when paying for services on our Site. We will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties
Transplant House does not sell, rent or lease its customer lists to third parties. Transplant House may share data with trusted partners to help perform the services, send you email or postal mail, provide client support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Transplant House, and they are required to maintain the confidentiality of your information.

Transplant House may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Transplant House or the site; (b) protect and defend the rights or property of Transplant House; and/or (c) act under exigent circumstances to protect the personal safety of users of Transplant House, or the public.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Transplant House. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Transplant House website.

Use of Cookies
The Transplant House website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Transplant House pages, or register with Transplant House site or services, a cookie helps Transplant House to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses and so on. When you return to the same Transplant House website, the information you previously provided can be retrieved, so you can easily use the Transplant House features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Transplant House services or websites you visit.

Links
This website contains links to other sites. The Linked Sites are not under the control of Provider and Provider is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Provider is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Provider of the site or any association with its operators.

Certain services made available via www.transplanthouse.org are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.transplanthouse.org domain, you hereby acknowledge and consent that Provider may share such information and data with any third party with whom Provider has a contractual relationship to provide the requested product, service or functionality on behalf of www.transplanthouse.org users and customers.

​No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.transplanthouse.org strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Provider that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Provider or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Provider content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Provider and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Provider or our licensors except as expressly authorized by these Terms.

Indemnification
You agree to indemnify, defend and hold harmless Provider, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Provider reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Provider in asserting any available defenses.

Security of your Personal Information
Transplant House secures your personal information from unauthorized access, use, or disclosure. Transplant House uses the SSL Protocol method for this purpose. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen
Transplant House does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Statement
Transplant House reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Termination/Access Restriction
Provider reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington and you hereby consent to the exclusive jurisdiction and venue of courts in Washington in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Provider as a result of this agreement or use of the Site. Provider's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Provider's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Provider with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Provider with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Provider with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Refund Policy

If a refund is applicable, we request 48 business hours to process and return funds to the original form of payment. Please contact us with any questions or concerns regarding your transaction.

Contact Information
Transplant House welcomes your questions or comments regarding this Statement of Privacy. If you believe that Transplant House has not adhered to this Statement, please contact Transplant House at:

Mailing Address
Transplant House
6559 35th Ave NE, #246
Seattle, Washington 98115

Email Address
info@transplanthouse.org

Telephone Number
206-307-4111

Fax Number

206-357-9352

 

Effective as of January 31, 2022

Revised November 6, 2024