Voices From Our Community

Real stories of comfort, courage, and connection from families who healed together at Transplant House as well as thoughtful reviews from their time spent with us.

A woman with glasses and two young girls indoors, one in a dress standing and one in a stroller, in a cozy room with large windows and a brick wall outside.

Jennifer’s Journey

I arrived at Transplant House on June 13, just days after receiving a heart transplant on June 1, 2024. While here, my mom and 5-month-old daughter are at Transplant House with me. I am only halfway through my stay, and I’m already dreading the day we leave because of how the Transplant House team has made everything as convenient as possible. 

After giving birth to my fifth child, my heart suddenly started to fail. I was diagnosed with postpartum cardiomyopathy. Despite two months of the best available medications, my condition didn’t improve. I was told I needed to get to Seattle immediately. I drove to a nearby hospital and was flown to UW Medical Center, where doctors told me I wouldn’t be leaving without a new heart.

Being so far from home—with my husband and 4 children over three hours away—I was facing an incredibly difficult time. But everything changed once I was introduced to Transplant House. My case manager helped arrange a room, and my mom moved in two days before I was discharged from the hospital. She got us settled, stocked our apartment kitchen, and prepared the space so I could focus on recovery.

The team at Transplant House has made this journey so much easier. Everyone is friendly, helpful, and quick to answer our questions. The shared communal kitchen is perfect for visiting with friends and family without needing to host inside our apartment. While my family visited, my son loved playing pool in the Game Room with his uncle. My older daughters and I enjoyed working on puzzles in the Library. My 5-year-old and I would gather together and play with Play-Doh. There’s always something to do—from Transplant House staff and volunteers hosting Game Nights and Ice Cream socials to finding Waldo and playing shuffleboard.

I feel safe here, even when taking Savannah for an evening stroll indoors. I appreciate the attention to cleanliness—wipes are available everywhere, and sanitizer bottles are always full. We appreciate TH staff being willing to make small adjustments to customize our apartment for our needs like having an ottoman removed to fit a pack ’n play and A/C unit. Everything has been made as convenient and comfortable as possible.

A family of four sitting on a couch, all wearing masks. The mother has red hair and glasses, the father is holding a young girl with dark hair, and another girl with curly hair and a colorful dress is sitting between them.
A woman with glasses reading a children's book titled 'You Are New' to a young child lying on her lap, both sitting on a couch in a living room.

Watch GUEST STORIES On Belonging and Care

Behind every stay at Transplant House is a story of courage and care. Our guests remind us daily why creating a safe, supportive place matters. Here are a few of the voices that reflect the heart of our mission.

  • "We are so grateful to have been able to spend so much time with our precious baby. Thank you for accommodating us, we made memories that will last a lifetime. "

    — Daniel and Carolina

  • "Just wanted to verbalize how much Butch and I have appreciated all that you have done to make our stay and his kidney transplant as smooth as possible. You all have amazing hearts and generous ways. You are a perfect fit for people needing a bit of extra care in this season of life. THANKS from the bottom of my heart!"

    — Darla

  • "We wanted to express our heartfelt thanks for your hospitality during our continued stay. Your warmth, care and support made a difficult time much easier to navigate. We are deeply grateful for the comfort and kindness you provided."

    — Salma, Idris and Yusuf

  • "Thank you for giving us a home away from home. You made us feel warm and welcome during a time of stress and you made our stay fun with lots of activities and things to explore. We cannot thank you enough, we are truly grateful!"

    — Joy and Steve C.

  • "Thank you so much for giving us a safe home for these past four months. Having a baby 4 months early was really stressful, but this home took so much of that stress away. You provide wonderful service. Thank you, and keep up the good work!"

    — Scott, Anna and Baby Otto

  • "We stayed with you for 4 months in 2023 when our son was in the NICU. He is a toddler now and thriving. The housing that you provide meant so much to us and allowed us to stay throughout his whole hospital stay. Thank you so much, the work you do matters. Merry Christmas!"

    — Anonymous

Thank you to our guests for sharing your story and for being part of our community. Ready to learn more or get involved?